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Welcome to thehealthplan.com for Providers!




Important Message affecting your Provider Service Center Access

As of September 18, 2014, Geisinger Health Plan will no longer support access to the Provider Service Center through www.thehealthplan.com. All Provider Service Center functionality and electronic transactions with GHP should be conducted through NaviNet, America's largest real-time health care communications network. If you are already using NaviNet, simply login at https://navinet.navimedix.com to access GHP information. If you are new to NaviNet, please visit https://connect.navinet.net/enroll to sign up.

Join Our Network

See our requirements to participate in our network

GHP Clinical Policies


Claims & E-transactions

Geisinger Health Plan is working with InstaMed to offer the free Payer Payments solution to deliver your payments via direct deposit. You or your billing office must register with Instamed prior to January 1, 2016, in order to continue or begin receiving your GHP payments and/or remittance advice electronically. Provider billing offices have already been notified of this change to GHP payments and remittances.

To receive GHP payments directly deposited into your bank account for free, please register at http://www.instamed.com/eraeft.

You can also register by completing the InstaMed Network Funding Agreement here and faxing or mailing directly to InstaMed.

If you have questions regarding registration, please contact InstaMed at (866) 945-7990 or connect@instamed.com about this free solution.

If you have changes to your current EDI/EFT information, such as a change in financial institution, occuring prior to January 1, 2016, please call (800) 447-4000.


Forms & Resources for Non-Participating Providers

Contacts for Provider
Network Management

If you have questions or need information, please contact your Geisinger Health Plan provider relations representative at
(800) 876-5357.


Who to Call

Important contacts for providers: