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Care Coordination

Update (March 2006)

The Care Coordination Department has made several program changes in order to enhance the delivery of disease and case management services.

Care Coordination services will now be called Case Management services and Care Coordination nurses will now be referred to as Case Managers. The Case Managers will continue to work directly with you and your Geisinger Health Plan patients to provide post hospital follow-up, identify and assess resource issues, and deliver the appropriate health management services. Focusing on these three areas will improve the program with a more integrated and targeted Case Management approach.

If you have any questions, please feel free to call the Care Coordination Department at (800) 883-6355 from 8 a.m. to 4:30 p.m. Monday through Friday.
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Care Coordination is a Geisinger Health Plan department that promotes health care strategies proven to improve population-based, humanistic and financial outcomes.

This is accomplished through:

Care Coordination nurses who work with primary care physicians to provide member education and case management services to Health Plan members with chronic and complex health conditions.
Health management programs designed to improve the health status of members who have chronic health conditions.
Coordination of health management care and services with the primary care physician.
Clinical guidelines which offer consistent and appropriate guidance for diagnosis and treatment of specific conditions or diseases.

This section of the Web site enables you to learn about Care Coordination's current programs and initiatives: NCQA Accreditation

Read about Care Coordination's case management program and various health management programs which currently include: Diabetes Care*, Asthma Care*, Tobacco Cessation, Congestive Heart Failure*, Hypertension*, Coronary Artery Disease*, Chronic Obstructive Pulmonary Disease (COPD)* and Osteoporosis* programs
Review the Health Plan's current clinical guidelines for Adult Depression, Adult Sinusitis, Acute Low Back Pain, Congestive Heart Failure, Hyperlipidemia in CAD Patients, Hypertension, Osteoporosis, Pediatric Otitis Media and Uncomplicated Urinary Tract Infection

For additional information about Care Coordination and its program content, click here.

Geisinger Health Plan and Care Coordination do not have any financial ownership arrangements with advertising or marketing agencies.

*Accredited by the National Committee for Quality Assurance (NCQA), a private, non-profit organization dedicated to improving health care quality. For more information on NCQA and health management program accreditation, please visit www.ncqa.org.
Asthma care, chronic obstructive pulmonary disease (COPD), osteoporosis and coronary artery disease were accredited in 2005. Congestive heart failure, hypertension and diabetes care were accredited in 2003.