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Important Geisinger Health Plan Gold Information

Please use the links below for information on the following topics:

• Coverage exceptions and determinations
• Effect of service area reduction and how
  members are notified
• Grievance and appeal processes
• Privacy Notice
• Rights and responsibilities of the Health Plan and the Medicare beneficiary
• Utilization Management,
  Medication Management
  and Quality Improvment information

Customer Service can be contacted at (800) 498-9731, Monday through Friday from 8 a.m. to 8 p.m. (TDD/TTY (800) 447-2833, Monday through Friday, 8 a.m. to 8 p.m.) for additional information about those topics, as well as:

• Health Plan quality and performance indicators
• The Health Plan's financial condition

 

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