Geisinger Health Plan®

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Senior Executive Biographies

Jean Haynes, RN, MBA

Chief Executive Officer

Jean Haynes is chief executive officer for Geisinger Health Plan, Geisinger Indemnity Insurance Company, and Geisinger Quality Options, Incorporated; and Executive Vice President, Insurance Operations for Geisinger Health System. Her responsibilities include direct oversight of sales, finance, legal, provider network management, medical management, and operations.

Haynes has nearly 30 years of experience in health care and managed care organizations management. Most recently, she served as Executive Director of Boston Medical Center HealthNet Plan, a 250,000 member health plan throughout Massachusetts. Prior to that, she was Vice President, Health Services and Operations for OSF HealthPlans in Illinois; Executive Director for the Anthem US Business Division and for Anthem Blue Cross & Blue Shield; Director of Quality and Risk Management for Physicians Healthcare Plans in Tampa; and Director of Quality and Resource Management at Humana/St. Petersburg General Hospital in St. Petersburg, Florida.

A Magna Cum Laude graduate of St. Francis Medical Center College of Nursing in Peoria, Illinois, with a bachelor of science degree in nursing, Haynes earned a master of business administration from the College of Business Administration at the University of South Florida in Tampa.

Customer Service Teams

HMO, Geisinger Choice with Referral Members:
1-800-447-4000 or 570-271-8760
Weekdays 8 a.m. - 6 p.m.

Gold Members:
1-800-498-9731 or 570-271-8771
Weekdays 8 a.m. - 5 p.m.

Geisinger Choice with No
Referral,
Geisinger Health Options and Geisinger Indemnity Insurance Company members:
1-800-504-0443 or 570-271-8770
Weekdays 8 a.m. - 5 p.m.

Telecommunications Device
for the Deaf:
711
Weekdays 8 a.m. - 4:30 p.m

Geisinger Health Plan

Senior Executive Biographies

Find

Jean Haynes, RN, MBA

Chief Executive Officer

Customer Service Teams