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Senior Executive Biographies

Richard J. Gilfillan, M.D.

Richard J. Gilfillan, M.D.

President and Chief Executive Officer

Richard J. Gilfillan, M.D., is president and CEO of Geisinger Health Plan and Geisinger Indemnity Insurance Company.

Gilfillan received his undergraduate and medical degrees from Georgetown University in Washington, D.C. He completed a family practice residency at Hennepin County Medical Center in Minneapolis. He also earned an MBA from the Wharton School of the University of Pennsylvania.

Gilfillan joined the Health Plan in July 2005. He has more than 20 years of experience in general management for managed care organizations, including network, utilization, quality and cost management, as well as marketing and sales.

In addition to his duties at the Health Plan, Gilfillan is also the president of Geisinger Health System Insurance Operations.

Customer Service Teams

HMO, Geisinger Choice with Referral Members:
1-800-447-4000 or 570-271-8760
Weekdays 8 a.m. - 6 p.m.

Gold Members:
1-800-498-9731 or 570-271-8771
Weekdays 8 a.m. - 5 p.m.

Geisinger Choice with No
Referral,
Geisinger Health Options and Geisinger Indemnity Insurance Company members:

1-800-504-0443 or 570-271-8770
Weekdays 8 a.m. - 5 p.m.

Telecommunications Device
for the Deaf:

1-800-447-2833
Weekdays 8 a.m. - 4:30 p.m